In a crucial conversation, we need a solution or we will be stuck. Neither of these options provides a solution.
When emotions run high in a conversation and we no longer feel safe, there are two ways it can go: silence or violence. If you want to save this summary for later, download the free PDF and read it whenever you want.ĭownload PDF Lesson 1: Stick to your goals during the discussion so you don’t get overly emotional.
#Crucial conversations audio book how to#
This book teaches countless valuable tools on how to handle these high-stakes discussions so they can become positive, safe, and goal-oriented. Now, you can learn exactly how you can become a similarly powerful communicator too.
These people have the skills to handle any hard discussion, regardless of the person. The five authors of Crucial Conversations: Tools for Talking When Stakes Are High studied successful communicators for an impressive 25 years and came to the conclusion that what made them so great was their ability handle crucial conversations effectively. The authors define a crucial conversation as “A discussion between two or more people where the stakes are high, opinions vary, and emotions run strong.” While these tense situations may be unavoidable, Crucial Conversations will help them be less painful for everyone involved. I know I’ve had experiences where discussions have quickly taken a quick turn for the worse, and both me and the person I was talking to end up hurt or frustrated. They can range from informal to formal, but whatever the dialog may be, things can get heated. Some are with our mother or our spouse, while others are with coworkers or our boss. Listen to the audio of this summary with a free reading.fm account*:Įvery day, we engage in many conversations.
0 kommentar(er)
